Privacy Policy
1. Who We Are
This website is operated by Monica Manso Ferrer, trading as Casa Pardal Coliving & Coworking.
- Address: Camí de la Fortesa, S/N, 08281, Barcelona, Spain
- Email: pardalcoliving@gmail.com
- Website: https://casapardal.com
Monica Manso Ferrer is the person responsible for data protection at Casa Pardal.
We are committed to protecting your personal data and processing it in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR") and applicable Spanish data protection law.
2. What Data We Collect and Why
Contact Form Enquiries
When you submit an enquiry through our contact form, we collect the following information:
- Full name
- Email address
- Phone number
- Preferred check-in and check-out dates
- Room preference
- Your message, questions, and whether you would like to schedule a call
Purpose: To respond to your enquiry and, where applicable, arrange your stay at Casa Pardal.
Legal basis: Legitimate interests (Article 6(1)(f) GDPR) — it is in our mutual interest to communicate about your enquiry. Where an enquiry leads to a booking, the legal basis becomes the performance of a contract (Article 6(1)(b) GDPR).
Website Analytics
We use Google Analytics 4 (GA4) to collect anonymised information about how visitors use our website — such as which pages are visited, how long visitors stay, and where they come from. This data is collected only with your consent via our cookie banner.
Purpose: To understand how our website is used and improve it over time.
Legal basis: Consent (Article 6(1)(a) GDPR).
3. How Long We Keep Your Data
| Type of data | Retention period |
|---|---|
| Contact form enquiries that did not result in a booking | 5 years from the date of your enquiry |
| Data relating to confirmed clients and guests | 7 years from the end of your stay, in accordance with Spanish commercial law |
| Analytics data (via Google Analytics) | As per Google's data retention settings (up to 14 months by default) |
After these periods, your data will be securely deleted or anonymised.
4. Who We Share Your Data With
We do not sell your personal data. We share it only with the following third-party service providers, who process it on our behalf:
| Service | Purpose | Location |
|---|---|---|
| Google LLC (Google Analytics, Gmail, Google Tag Manager) | Website analytics and email communication | USA (covered by the EU–US Data Privacy Framework) |
| Newfold Digital (Bluehost) | Website hosting | USA (covered by the EU–US Data Privacy Framework) |
| Independent Analytics | Website analytics | Data stored on our own server (Bluehost) |
5. International Data Transfers
Some of our service providers are based outside the European Economic Area (EEA), specifically in the United States. These transfers are carried out under the EU–US Data Privacy Framework, which ensures an adequate level of data protection as recognised by the European Commission.
6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can ask us to correct inaccurate or incomplete data.
- Right to erasure: You can ask us to delete your data, subject to certain legal exceptions.
- Right to restriction: You can ask us to restrict how we process your data in certain circumstances.
- Right to object: You can object to our processing of your data where we rely on legitimate interests.
- Right to withdraw consent: Where processing is based on consent (e.g. analytics cookies), you can withdraw your consent at any time via our cookie banner.
- Right to lodge a complaint: You have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.
To exercise any of these rights, please contact us at pardalcoliving@gmail.com. We will respond within 30 days.
7. Cookies
Our website uses cookies. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.
8. Children's Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will always indicate when it was last updated. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
- Monica Manso Ferrer
- Email: pardalcoliving@gmail.com
- Address: Camí de la Fortesa, S/N, 08281, Barcelona, Spain